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Frequently Asked Questions

What temperature should my wax reach before pouring?

Aim for a slow melt—no bubbling. If using a tea-light, lift the spoon for 2–3 seconds when edges liquefy to avoid scorching. The surface should look glossy and fluid, not thin like water.

How do I get a clean impression every time?

Pre-warm the brass on the stand for 5–10 seconds, pour a steady puddle, then press straight down and wait 8–10 seconds before lifting. Wipe the brass face lightly every 3–4 impressions.

Can I marble two wax colors?

Yes. Melt each color separately to glossy, then combine for 1–2 seconds and pour. Avoid over-stirring. Terracotta with sage creates a soft stone-like grain.

Will seals survive mailing?

Place seals on the envelope flap under a protective translucent square or apply them to the inner card and mail in a protective outer envelope. Ask your post office for hand-canceling to reduce machine pressure.

How do I clean the spoon between colors?

Wipe while warm with a microfiber cloth. For stubborn residue, reheat slightly and wipe again. Avoid water shocks that can warp the spoon over time.

What size stamp head should I start with?

Most people enjoy 25mm for balance and clarity. Larger heads require more wax and firmer pressure to capture detail.

How many beads do I need per seal?

Three beads make a neat 25mm seal. Add a fourth for dramatic ridges or textured edges.

Any safety tips for beginners?

Work on a heat-safe surface, keep hair and sleeves away from flame, and never leave a tea-light unattended. Let brass cool before changing heads.

Do you offer custom monogram heads?

Yes. Send vector artwork or your initials via Contact. We'll confirm sizing and turnaround before production.